Discuss Eris E4.5, E5, E8, E44 and E66 here
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Hey there,
I've searched accross the forums but I'm really not sure if I have exactly the same issue like others. My left Eris E5 is making crackling noisy sounds for a while even when they're not connected to the audio interface. I've checked the PCB and found some cold solder joints but that didn't fix the problem. I'v recorded a short video: https://youtube.com/shorts/TfqVA4TKB5s Maybe some of you have had this issue too and already fixed it. Best, Marcel |
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Welcome to the Forum!
Please submit a Support Ticket (see link in my signature) for this.
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
Trucky wroteWelcome to the Forum! Hey Trucky, even when they're out of warranty? The monitors are old. I just don't want to dispose them. Best, Marcel |
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They may be able to direct you to where to find parts or options to have it serviced.
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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