Hi folks,
I bought my Eris 3.5BT in March 2020. A couple of months ago they started making a high-pitched tone that prevents me from using them. Video attached to explain! Given the cost, it seems not worth a repair unless I can do it myself with basic tools. Any help welcome
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Welcome to the Forum!
Are you hearing the same issue with both speakers? Have you submitted a support ticket to PreSonus to see what your options are?
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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