Hi,
I purchased my Studio 24c over a year ago and never had any issues. Now today, as shown in the video attached, I am getting background noise. It comes in and out but I cant get rid of it. I have updated the firmware and also tried a different cable - USB 3 -> USB 3 Any ideas?
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Please update your signature (see link and example in mine below) with your system specs as that helps in answering these type of questions.
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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