Studiolive 32Ai, 24Ai and 16Ai Consoles with Universal Control Ai, SL Remote Ai, and QMix Ai
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Hello all,

RE: Studiolive 24.4.2 AI

In my effort to remove all presets, I have tried the firmware update with the option card removed and so far I've had no luck. I get a message saying " Loading, please wait" but nothing seems to be happening. How long I should wait before giving up on the update. How long does the update take.? I read that it takes 10 minutes. I've waited 15. Maybe I'm using the wring type of USB drive? Any help would be greatly appreciated!

Thank You,

Mladen
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by wahlerstudios on Sat Jul 11, 2020 1:31 pm
I think the firmware restore with the removed option card was ultimo, there is nothing left you as user can do. Open a ticket with Szpport and aks them for help. It looks like your mixer needs a repair.

https://my.presonus.com > Support > Create A Ticket (orange button)

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