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Bad news this morning : when starting up my mixer, it still stuck with the Presonus logo, progression bar all way up, but unable to pass the last step.


Any clue ?
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by SwitchBack on Thu Jun 25, 2020 4:16 am
Hi and welcome to these forums :)

Because it is all the way to the end of the progression bar it looks like the mixer is trying to load corrupted user settings.

When you switch off the mixer do you use the power down option from the Home menu first? This option ensures that the present settings are stable and completely saved before you switch off the mixer. Switching off without using this option can cause the mixer to save incomplete settings and, well, do what you have now.

Try switching on the mixer whilst holding the FX button. This will clear out all user settings and should allow the mixer to start up clean. Pity if you haven’t saved your scenes and settings in UC / UC Surface but that can’t be helped now.
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by PAE Seth on Wed Jul 08, 2020 9:36 am
Yeah, you will need to wipe settings. Usually means old data from previous versions of firmware have become corrupt or is preventing the mixer from booting completely.

Generally not an issue anymore. You'll see it with the older models as they have been out longer.

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