FaderPort 8 and FaderPort 16 General Discussion
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Hello,

I updated the FP16 with the last firmware (3.1.0.53214). Since then, I am unable to restart the FP16.

I can choose Mode MCU (Cubase) but, I CAN'T choose the option "restart faderport" to enable it, the Select button below cannot select "Restart FaderPort".

Any help? Many thanks!

See the pictues (sorry I don't know why they are upside down...)



Image

Image
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by Bbd on Wed Jul 17, 2019 6:56 pm
You could try updating UC again.
Maybe the FW update didn't go well.

Try contacting Support. I'm sure you can get this fixed.

Bbd

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


OS: Win 10 x64 Home, Studio One Pro 4.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, ELAC Sub, ATOM
User avatar
by geoffreyjubault on Thu Jul 18, 2019 12:56 am
Thank you for your answer. But I updated AGAIN and the problem is still there. I tried factory default, it is the same thing too.

:cry:

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