StudioLive RM32Ai and RM16Ai Mixers & UC Surface with QMix Ai
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My mixer (last firmware) had frozen four times in the middle of concert. I'm starting to lose customers!
What is the most stable firmware and where can I download it?
Thank you
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by gbam55 on Mon Apr 08, 2019 2:09 pm
9244. I reload from usb stick from time to time especially when backups no longer work.

Cheers

Presonus StudioLive 16.4.2, 16.0.2 (x2), Studiolive mobile, Mac mini i7 Quad core, 16GB, MacBook Pro 2012 (1T Ssd & with all the Ports you need) Studio One Professionnal. Mélodine editor, Fader Port, StudioLive RM32-AI, CS18-ai, KRK VTX4 monitors and KRK 10s.
KRK 10 3 monitors. Yamaha O1v, KRK rokit 10 3 monitors. RCF 725-II PA and RCF 325 stage monitors. Turbosound TQ425/455 DP PA.
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by moshenuri on Mon Apr 08, 2019 2:13 pm
Thanks

Will it work with the last UC Surface?
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by gbam55 on Mon Apr 08, 2019 2:16 pm
Yes. Almost all functions will work but you might find that a previous release that you have found stable works just fine for you too.

Let us know how it works for you. Btw do backups , full backups in uc surface on iPad win or mac work for you ?

Presonus StudioLive 16.4.2, 16.0.2 (x2), Studiolive mobile, Mac mini i7 Quad core, 16GB, MacBook Pro 2012 (1T Ssd & with all the Ports you need) Studio One Professionnal. Mélodine editor, Fader Port, StudioLive RM32-AI, CS18-ai, KRK VTX4 monitors and KRK 10s.
KRK 10 3 monitors. Yamaha O1v, KRK rokit 10 3 monitors. RCF 725-II PA and RCF 325 stage monitors. Turbosound TQ425/455 DP PA.
User avatar
by sjc193 on Tue Apr 09, 2019 6:46 am
You can probably use the latest UC Surface on an iPad or android device with the FW9244, but if you use UC Surface on a Firewire computer you will want to use UCS 1.8.3 on the computer.

Steve

StudioLive RM32AI
Rackmount Windows 8.1 PC Quad core 8G ram
ASUS RT-N66U Dual Band Router
IPad2, IPad Air 2, Studio One 3 Pro, 1 DBX Driverack 260
2 QSC KW 153's, 2 Turbosound TMS-1's
2 OHM MR450D Subs with Kilomax 18inch drivers
4 EV ZLX-12P's, 2 Yamaha S115V's
4 Behringer EP2500 amps, 1 QSC Amp
10 58/57 mics, 1 AT2020, 2 AT2021, 1 beta52 kick mic
2 e609, 2 Radial J48 DI's
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by gbam55 on Tue Apr 09, 2019 12:45 pm
sjc193 wroteYou can probably use the latest UC Surface on an iPad or android device with the FW9244, but if you use UC Surface on a Firewire computer you will want to use UCS 1.8.3 on the computer.

Steve


Maybe on windows but in my experience not necessarily on Mac. I’ve never had a problem with UC surface whatever the version when FW connected to the RM from my macs.

Presonus StudioLive 16.4.2, 16.0.2 (x2), Studiolive mobile, Mac mini i7 Quad core, 16GB, MacBook Pro 2012 (1T Ssd & with all the Ports you need) Studio One Professionnal. Mélodine editor, Fader Port, StudioLive RM32-AI, CS18-ai, KRK VTX4 monitors and KRK 10s.
KRK 10 3 monitors. Yamaha O1v, KRK rokit 10 3 monitors. RCF 725-II PA and RCF 325 stage monitors. Turbosound TQ425/455 DP PA.
User avatar
by sjc193 on Tue Apr 09, 2019 12:59 pm
gbam55 wroteMaybe on windows but in my experience not necessarily on Mac. I’ve never had a problem with UC surface whatever the version when FW connected to the RM from my macs.


Really!?! Have you tried to use the mac to mix in a live sound environment? I'm interested in getting a new (or used) computer if it were to solve this issue. You are the first person I've seen state that UC Surface 2.x + doesn't suck on a Firewire computer.

[ Play Quicktime file ] Fader Move on their own.mp4 [ 8.24 MiB | Viewed 468 times ]



This video shows what happens to me after mixing on the computer for only a few minutes. Don't get me wrong, it still works, it just starts going a little crazy for me as seen above after making a lot of changes to settings in the mixer, as you would during the first song of a live show.

Steve

StudioLive RM32AI
Rackmount Windows 8.1 PC Quad core 8G ram
ASUS RT-N66U Dual Band Router
IPad2, IPad Air 2, Studio One 3 Pro, 1 DBX Driverack 260
2 QSC KW 153's, 2 Turbosound TMS-1's
2 OHM MR450D Subs with Kilomax 18inch drivers
4 EV ZLX-12P's, 2 Yamaha S115V's
4 Behringer EP2500 amps, 1 QSC Amp
10 58/57 mics, 1 AT2020, 2 AT2021, 1 beta52 kick mic
2 e609, 2 Radial J48 DI's
User avatar
by wahlerstudios on Wed Apr 10, 2019 5:53 am
The FireWire display Lag is a problem of UC Surface 2.x on all platforms. FireWire works, but the metering in UC Surface is "out of this world". :mrgreen: The metering in Capture and Studio One is flawless.

SL16 | 32R | 16M

Apple routers | iPads | PreSonus SW5E & Motu AVB switches | Alesis iO Dock with AudioTools' Smaart RTA & Spectograph extension |
Yamaha S112, S15e, S10e, SM12, SM10 | Galaxy Audio Hot Spots | Mac mini | Lenovo Laptop | Studio One Pro 3.5.6
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by wahlerstudios on Wed Apr 10, 2019 6:09 am
We haven't heard too often of RM mixers "freezing" and from my experience with two rack mixers (RM16AI + RM32AI) in several years I can say I have never seen a freeze. Nevertheless, the insert card and its several ports (especially the two FireWire ports) is THE criticial area and the signal flow can easily be interrupted. You should start looking and checking the insert card (change the use of ports, try another insert card) and also watch the signal flow in UC Surface. Interruptions in the signal flow indicate a problem, which mostly has to do with cable connections.

SL16 | 32R | 16M

Apple routers | iPads | PreSonus SW5E & Motu AVB switches | Alesis iO Dock with AudioTools' Smaart RTA & Spectograph extension |
Yamaha S112, S15e, S10e, SM12, SM10 | Galaxy Audio Hot Spots | Mac mini | Lenovo Laptop | Studio One Pro 3.5.6
User avatar
by gbam55 on Wed Apr 10, 2019 7:25 am
wahlerstudios wroteThe FireWire display Lag is a problem of UC Surface 2.x on all platforms. FireWire works, but the metering in UC Surface is "out of this world". :mrgreen: The metering in Capture and Studio One is flawless.


I have had lag but it's never been so long as to make mixing difficult. I suffered years with the UCdeamon issue screwing up my FW connection for recording. Once I got a bypass for that and occasionally reloading the firmware in the mixer (especially when full scene backups no longer work, FW works fine.

(Btw the backups in UC run but don't create a new backup whatever platform you run UC surface on).

I've moved on to using Dante cards now in both my RM32a so I can't easily set up a test and compare with a config with AVB cards.

Presonus StudioLive 16.4.2, 16.0.2 (x2), Studiolive mobile, Mac mini i7 Quad core, 16GB, MacBook Pro 2012 (1T Ssd & with all the Ports you need) Studio One Professionnal. Mélodine editor, Fader Port, StudioLive RM32-AI, CS18-ai, KRK VTX4 monitors and KRK 10s.
KRK 10 3 monitors. Yamaha O1v, KRK rokit 10 3 monitors. RCF 725-II PA and RCF 325 stage monitors. Turbosound TQ425/455 DP PA.

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