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Hi,

I'm trying to rid my interface and I was asked to give the model #.
Where can I locate it?


Best,
User avatar
by Trucky on Tue Oct 16, 2018 7:30 pm
FSPROJECT

Did you check on the bottom of the unit?

Image

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 (1809) Pro 64-bit, Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics (1920x1080), 16GB RAM, Samsung 850 EVO 1TB SSD
Studio One 4.1.1 Pro | Notion 6.4 | Series III 32 v1.9.14636 I Universal Control 2.9.2.49805
User avatar
by 125 on Tue Oct 16, 2018 11:16 pm
thank you for the reply.

FSProject, that's exactly what I told the person...but apparently, according to them, the model # is a number that's not a serial.

I checked the bottom too but, I thought that was the serial #.

Should I give the serial number to the person?
User avatar
by Skip Jones on Wed Oct 17, 2018 6:57 pm
No, I wouldn't give out the serial number. Is your FSP listed in your registered account ?

Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
User avatar
by 125 on Wed Oct 17, 2018 7:20 pm
k, yea, that's what i thought.

yes, my FSP is registered :)


best,

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