Discuss the new Studio 192 and Studio 192 Mobile here
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I just bought a stuido 192 mobile (10-12-18) and UC said I need to update firmware. Ok, I tried to update and the updater said it can’t communicate with the 192. So I just clicked ok and now the 192 isn’t working properly.
This is a brand new unit. I was checking the forum and others are having the same problem. What’s up with this?
Is there a solution on this. I need this to work. $$$
I’m dead in the water. I sold another interface to upgrade to the 192 mobile.

Custom Windows 10 64bit i7 build
32gb ram
GeForce gt640
——————-
Mac Pro 5,1 2012
Mojave
64gb ram
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by Skip Jones on Sun Oct 14, 2018 8:31 am
Open a service ticket with PreSonus, that is the best step.

Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
User avatar
by rockylowther on Sun Oct 14, 2018 8:38 am
Thanks skip, did that and also worked on my signature.
This was very unexpected.
Hopefully they’ll have a fix soon.

Custom Windows 10 64bit i7 build
32gb ram
GeForce gt640
——————-
Mac Pro 5,1 2012
Mojave
64gb ram
User avatar
by jesusrivera2 on Sun Oct 14, 2018 7:35 pm
It is being a month and they haven't find a solution. It takes time, is best to have a backup unit.

Crosshair Formula V, Windows 10 1809, 16 Gb Ram, FX 6300, Presonus Studio 192. Cubase 9.5, Ableton 10, Studio one Artist

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