I got a replacement, and everything is working as it should. I researched and saw that folks had success with the 2.9.2 update so I went ahead and updated. It's working fine, however if you still have a bricked unit it will not fix the corrupt firmware, you'll need to submit a ticket and work with tech support.
I will say that for me, it was a long process, I even tried out an Antelope Discrete 8 during this time because I needed something, we'll see what happens going forward.
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