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I'm loving the idea of the user layer for the faders on the S3.
There are only so many faders you can fit on the iPad screen. Will we be able to see our user layer from the iPad? It would be great group the stuff I'm interested in onto the first page of faders on the iPad.
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by stingray1122 on Thu Feb 09, 2017 1:58 pm
The initial release of UC Surface 2.0 will not have a user layer view. This is something on the roadmap to add but I don't have a release date for it yet.

Sr Product Manager
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by brucedavidson on Thu May 25, 2017 9:42 am
Would love to see this sooner rather than later to be honest, DCAs are fine for a quick group mix but for just the odd single channel is a bit too much and I'm finding the user layer on the desk extremely useful.

Seeing as we don't have compatible stage boxes yet (hint again) ;) remote mixing on an iPad etc. seems to be the only option at the moment, so adding this would be incredibly valuable...
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by Jessa on Fri Jun 26, 2020 6:01 am
June 2020 and do we have user layer ability on UC Surface for series 3 rack mixers??,No we don't,!!!!!!! The UC surface app for android devices is a complete and utter joke , the app is soooooo small with no way of customizing it and no user layer, it really makes this app completley unusable in a live situation????, This has been asked for by many, many user's since 2017, It's so frustrating, your gear sounds great, competitively priced but your software is sadly lacking. I've had enough of waiting for things to get done, I love you presonus but your attitude to software absolutely sux....Oh well , A&H , here I come...:( :thumbdown:
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by bubbaguth on Fri Jun 26, 2020 5:52 pm
Assuming your intentions are genuine, I am providing a genuine response as I can sympathize with your frustration...we have all been waiting a long time for this. That said...it sounds like you have done some homework on some of the competition and I would like to know more about the A&H solution since I haven't researched their solution for the past few years:

1. Which A&H product are you going to purchase and for which reasons? Is there more than just the lack of User Layer in UC Surface which is causing you to switch?

2. I would love to understand how the A&H user layer. I assume their hardware/software has an equivalent or better solution? Please explain their User Layer feature or how it's done better?

3 How much much is the A&H solution cost? How much do you have invested in PreSonus gear? Assuming you are doing this for profit, what other factors do you consider in making this type of business decision? Did you know this feature was not available before purchasing this gear and you purchased it anyway? Why didn't you consider A&H at this time then? What didn't the A&H offer that PreSonus provided that lured you into buying PreSonus regardless of this lacking feature?

4. When you sell your PreSonus gear, please let us know as I am sure that you will have a lot of interested buyers if you are dumping it.

I have done hundreds of live shows with PreSonus gear over the past several years from small venues to large outdoor "concert" settings with iPad mixes, Android mixes (which I appreciate the extra channel real estate), to full on 64s mixes and I have never thought this product to be unusable...I agree that it could be better, but I have done many mixes as well on the Behringer X32 Mix and I could say a lot about that too, but I adjust to the tools I am working with. What makes the A&H so much better than PreSonus or Behringer for that matter?

RM32AI, RM16AI, CS18AI, SL16, 32R, NSB 16.8, 328AI, 18sAI
MOTO AVB and 5WSE Switch
NowSonic Stage Router Pro
Microsoft Surface Pro
Apple iPad Pro
Macbook Pro

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