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Got an older Firestudio 26x26. Never had a serious issue until recently. It appears to sync. flashing light is solid blue, but when I click on it, it says device not connected. Bought a new cable, same thing. Installed new drivers, same thing. Haven't made any hardware changes or connected to internet. Just stopped working. Really like this unit and don't want to trash it, anyone had this happen?
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by matthewgorman on Mon Apr 04, 2016 8:09 am
Need more details. What driver was installed, what OS are you running, etc etc.

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by lamonster777 on Mon Apr 04, 2016 11:20 am
my apologies, I am using Windows XP SP2, Dell Computer, Presonus Driver was updated to latest driver after it crashed. Installed and did not change. So I dug out the First installation CD version 1.01. Just to start over. Installed ok, so I am looking for what may have gone wrong. Still same result.

I know Firestudios are not supported anymore, I would send it in. It appears to be physically syncing. The light blinks at startup and becomes solid blue. So I know the physical connection is OK.

Any ideas are appreciated, I do have an Audiobox as well. Love Presonus stuff, just want to keep the Firestudio.
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by matthewgorman on Mon Apr 04, 2016 11:30 am
Uninstall the current UC that you have on the system via these instructions

http://support.presonus.com/entries/229 ... t-Windows-

Then install the driver from this page:

http://www.presonus.com/products/FireStudio/downloads

Repair is no longer an option for the 2626 unfortunately

http://www.presonus.com/support/repairs

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by lamonster777 on Mon Apr 04, 2016 4:18 pm
yeah I did that, tried it one more time. Weird thing is that if I have the 1394 cable disconnected from the firestudio, then power it on it will blink for a few seconds then go to solid blue. even with the cable disconnected
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by filipemsousa on Tue Dec 06, 2016 8:34 am
Yeah. I have the same exact problem and i can´t fix it...

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