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Unable/impossible to restart FP16 for MCU mode (Cubase) since the last firmware update

FaderPort 8 and FaderPort 16 General Discussion
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Hello,

I updated the FP16 with the last firmware (3.1.0.53214). Since then, I am unable to restart the FP16.

I can choose Mode MCU (Cubase) but, I CAN'T choose the option "restart faderport" to enable it, the Select button below cannot select "Restart FaderPort".

Any help? Many thanks!

See the pictues (sorry I don't know why they are upside down...)



Image

Image
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by Bbd on Wed Jul 17, 2019 6:56 pm
You could try updating UC again.
Maybe the FW update didn't go well.

Try contacting Support. I'm sure you can get this fixed.
Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
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by geoffreyjubault on Thu Jul 18, 2019 12:56 am
Thank you for your answer. But I updated AGAIN and the problem is still there. I tried factory default, it is the same thing too.

:cry:
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