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Hi there,
I'm in the middle of a Berklee course, and I have an assignment to deliver.
I was working on the DAW, but suddenly S1 won't let edit midi or open the editor.
I realized this morning also that my songs and S1 files are not displaying the S1 icon, and when I try to double click on them, windows won't recognize to which software they belong, prompting the search window immediately.
Help me please!
Ps. Yesterday I uninstalled Studio One 3 since I am under S14 now. Don't know if this action might be causing trouble.
Last edited by nicolasfalcon on Wed Feb 13, 2019 8:06 pm, edited 1 time in total.

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B
User avatar
by Bbd on Wed Feb 13, 2019 8:05 pm
You could rename your existing Studio One folder and download a fresh install.
Something has corrupted your install.
Do that or call Support.

Bbd

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


OS: Win 10 x64 Home, Studio One Pro 4.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, ELAC Sub, ATOM
User avatar
by nicolasfalcon on Wed Feb 13, 2019 8:09 pm
I've just uninstalled and installed again S1 and the issue continues. :( I will contact support, but I guess that my deadline just went out the window!

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B
User avatar
by Neiby on Wed Feb 13, 2019 8:42 pm
Go into Studio One -> Options -> Locations -> User Data and make sure that path is pointing to your song folder. That's the only thing I can think of, but I'm pretty new to S1.

Studio One Pro 4, Presonus Studio 1810, Windows 10 Pro 64 bit.
User avatar
by nicolasfalcon on Wed Feb 13, 2019 8:49 pm
Thank u guys for your replies so far.
I am noticing that the problem is that the left click is not working on Studio One only. I try to click on a track it won't let me, I try to click on the start marker it won't let me either. However, it will let me click with the left mouse for dragging an instrument! This is so weird. Ahh forgot to mention, but while I was working I got a crash error saying that something made S1 crash unexpectedly and a crash error was filled somewhere. Can't find that anymore since I uninstalled the software.
Ps. I already filled a ticked. Thanks in advance for any further replies

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B
User avatar
by nicolasfalcon on Wed Feb 13, 2019 9:04 pm
Did a video for the tech support guys!

phpBB [video]

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B
User avatar
by Neiby on Wed Feb 13, 2019 9:09 pm
Have you tried selecting a different tool? It looks like you're trying to work with the audio bend tool selected. Does the behavior change if you select a different tool?

Studio One Pro 4, Presonus Studio 1810, Windows 10 Pro 64 bit.
User avatar
by nicolasfalcon on Wed Feb 13, 2019 9:18 pm
How stupid I am!!
I just found my answer at this topichttps://forums.presonus.com/viewtopic.php?p=116933on the forum!!! My multi tool option was not selected?highlighted ordering it to let me slect stuff!!
aahhhhhhh!!!
Thank u guys for your help

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B
User avatar
by nicolasfalcon on Wed Feb 13, 2019 9:19 pm
Neiby wroteHave you tried selecting a different tool? It looks like you're trying to work with the audio bend tool selected. Does the behavior change if you select a different tool?

Thank you Neiby for your kindness and following up! Solved it now! thanks :D

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B
User avatar
by Bbd on Wed Feb 13, 2019 9:33 pm
Wow!
So are you good? Can this case be closed?
:roll:

Bbd

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


OS: Win 10 x64 Home, Studio One Pro 4.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, ELAC Sub, ATOM
User avatar
by nicolasfalcon on Tue Feb 26, 2019 7:15 pm
yes please!

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B

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