I have found that the only way for me to access the unit through a PC and Universal Control is by using an all USB 2.0- chain. As soon as USB 3.0 is involved either as cable or port, the unit does not show up. You have hook it up to a PC with 2.0-ports and use a cable clearly marked USB 2.0.
Seen some posts about this and just wanted to share how I made it work.
Last edited by joakimmller on Tue Feb 05, 2019 12:57 am, edited 2 times in total.
Thanks for sharing your results!
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Windows 10 Pro 64-bit (v1809: Build 17763.379), Studio One 4.1.4 Pro | Notion 6.5 | Universal Control v184.108.40.206747
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 850 EVO 1TB SSD
StudioLive Series III 32 v2.0.15934
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