AudioBox USB, AudioBox Stereo and AudioBox Studio
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
Music Creation Suite (PS-49 Keyboard, Studio One, Notion, Nimbit, XLR cable, M7 Mic, Headphones and USB 2.0 Hub)
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Hi,
I purchased an AudioBox USB 96 and have successfully attached it to my Surface Pro 4 (Win 10). I get sound and everything. Unfortunately the Universal Control driver caves my usb MS keyboard and my usb Logitech unifying mouse. In device manager, both USB devices show an issue. When I uninstall Universal driver and reboot the PC, the USB devices go back to working. Done this a couple of times so I can confidently say it is a driver conflict issue but I don't know why. In the old days there were IRQ settings that I could fiddle with but USB made that all go away. Any ideas? Somebody else posted this same issue in 2016 but there are no replies so I am hoping for better luck. |
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Please submit a Support Ticket (see link below) for this.
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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