I purchased an AudioBox USB 96 and have successfully attached it to my Surface Pro 4 (Win 10). I get sound and everything. Unfortunately the Universal Control driver caves my usb MS keyboard and my usb Logitech unifying mouse. In device manager, both USB devices show an issue. When I uninstall Universal driver and reboot the PC, the USB devices go back to working. Done this a couple of times so I can confidently say it is a driver conflict issue but I don't know why. In the old days there were IRQ settings that I could fiddle with but USB made that all go away. Any ideas?
Somebody else posted this same issue in 2016 but there are no replies so I am hoping for better luck.
Please submit a Support Ticket (see link below) for this.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Windows 10 Pro 64-bit (v1909: Build 18363.535), Studio One 4.6 Pro | Notion 6.5 | Universal Control v.126.96.36.199970
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 860 EVO 2TB SSD
StudioLive Series III 32 v2.1.16522
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