I'm new to audio interfaces and sound equipment in general.
My Audiobox USB works on my mini Mac with the USB cable they sent me, but it's only 4 feet long or so and I want to have the Audiobox 10 feet away. So I tried an AmazonBasics cable, but now the Audiobox doesn't show up as an available audio interface.
I thought it might be a power issue but the 48V and LED lights are on. Any help on why it wouldn't be able to find the Audiobox using a longer, 3rd party cable?
Are you using a cable with these two connectors?
If so, then any decent cable should work.
The length shouldn't matter over those short distances, +30 feet could become a problem but 10 feet should be easy peasy.
You must plug your AB into the same USB port originally set up. Try moving to other ports until successful.
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
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