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Cannot connect to server

Discuss Quantum Series Interfaces Here
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Hi, when I try to check for update I get this message:
Image

I have updated many times and that have never happened before

Edit:
Fixed it, it was my host file
My system
Intel Core i9-10900K Processor
Noctua NH-U12A CPU cooler
Gigabyte Z490 VISION D
Samsung 970 EVO Plus 1TB SSD
Corsair Vengeance LPX DDR4 3200MHz 64GB
MSI GeForce RTX 3080 Ti Gaming X Trio 12G
StarTech Thunderbolt Cable 2M (TBOLTMM2MW)
StarTech Thunderbolt 3 to Thunderbolt 2 adapter (TBT3TBTADAP)
Neumann TLM 102 microphone
Presonus Quantum
Windows 10, Ableton 11, Cubase 10
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by philangus on Fri Dec 21, 2018 5:27 am
Sounds to me like you may have some malware lurking on your PC. ;)
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by Skip Jones on Fri Dec 21, 2018 9:52 am
No specs posted so just doing some guessing. Disable antivirus if running , check FireWire is not blocking comm do other programs have internet interconnected.ctivity?
Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
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by TerjeNorway on Fri Dec 21, 2018 10:20 am
I found out that the Presonus address had been added to my hosts file. When I deleted it from hosts file it all okay again
My system
Intel Core i9-10900K Processor
Noctua NH-U12A CPU cooler
Gigabyte Z490 VISION D
Samsung 970 EVO Plus 1TB SSD
Corsair Vengeance LPX DDR4 3200MHz 64GB
MSI GeForce RTX 3080 Ti Gaming X Trio 12G
StarTech Thunderbolt Cable 2M (TBOLTMM2MW)
StarTech Thunderbolt 3 to Thunderbolt 2 adapter (TBT3TBTADAP)
Neumann TLM 102 microphone
Presonus Quantum
Windows 10, Ableton 11, Cubase 10
Link to this post { REPLY }
User avatar
by Skip Jones on Fri Dec 21, 2018 10:25 am
I'm happy that resolved the issue.

Consider adding your system specs to your signature line. To do do click on the link in my signature.
Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
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User avatar
by TerjeNorway on Wed Dec 26, 2018 8:50 am
Skip Jones wrote
Consider adding your system specs to your signature line. To do do click on the link in my signature.

Done :)
My system
Intel Core i9-10900K Processor
Noctua NH-U12A CPU cooler
Gigabyte Z490 VISION D
Samsung 970 EVO Plus 1TB SSD
Corsair Vengeance LPX DDR4 3200MHz 64GB
MSI GeForce RTX 3080 Ti Gaming X Trio 12G
StarTech Thunderbolt Cable 2M (TBOLTMM2MW)
StarTech Thunderbolt 3 to Thunderbolt 2 adapter (TBT3TBTADAP)
Neumann TLM 102 microphone
Presonus Quantum
Windows 10, Ableton 11, Cubase 10
Link to this post { REPLY }
User avatar
by Skip Jones on Wed Dec 26, 2018 9:47 am
:thumbup:
Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
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