this happens everyday and it drives me mad. on windows 10 - cpu
1. You tube playing a video 2. next Open studio One project 3. Audio from You tube stops during the loading process of the s1 project.After the project loads. 4. Must hit play again on you tube browser to get audio to play. I'm aware of the so called fixes that Presonus has said to do, as I've been in contact with support, but it doesn't work. FWIW I do not allow apllications to take over control, I have only one sound card Quantum thunderbolt 2 enabled @ 44.1khz ,ever other windows audio device is disabled. I use an Apogee Rosetta via spdif for AD/DA I was using a firestudio mobile before same way, and it never had this issue, this is exclusive to the presonus quantum. Any idea's?
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
Do you have the Windows default playback device set to not have exclusive control?
My Website, Free Studio One Advance Training
SPECS: Win 11 23H2, 18 Core i9: 32Gb DDR4 ram, 42" 4K monitor, StudioLive 24/16, Faderport16, Central Station Plus, Sceptre 6, Sceptre 8, Temblor T10, Eris 4.5, HP60, Studio One Pro latest, Test Platforms Reaper latest, Cakewalk latest |
Exclusive mode is disabled from allowing apps to control it.
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
anyone got a clue, or is this just a defective unit?
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
Normaly the advice I gave you solves most problems with coexistence with win 10 audio.
The Quantum ASIO driver is a bit different than the average ASIO driver in order for them to get 2ms response. You have few options. 1) Open a support ticket. If it still continues after their help open a feature request to add the ability. 2) Start the Quantum S1 process before opening YouTube.
My Website, Free Studio One Advance Training
SPECS: Win 11 23H2, 18 Core i9: 32Gb DDR4 ram, 42" 4K monitor, StudioLive 24/16, Faderport16, Central Station Plus, Sceptre 6, Sceptre 8, Temblor T10, Eris 4.5, HP60, Studio One Pro latest, Test Platforms Reaper latest, Cakewalk latest |
Thanks jpettit I'll create a support ticket
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
I removed my apogee from the equation and found the same problem exists using the main outs from quantum. Anyone else got a clue, as tech support,still hasn't said a thing.
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
I'm calling tech support now, as i'm about to figure out if this units getting replaced or not, i've never had an issue like this before.
Pretty damn terrible experience here.
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
FWIW, neither PreSonus or Support monitors here.
Skip
Please add your specs to your SIGNATURE. Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear |
Thanks Skip
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
I'm beyond let down by this, such a PITA
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
2 days ago, I left them a message letting them know I'd be away from my studio for about 3 months as I'm going back on the road and to please call me so we could figure out the issue here, and no response. SMH this is extremely frustrating, this will the last time I ever buy an interface from them, nothing but issues.
I should mention, they will not speak on the phone when it comes to interfaces. what a joke
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
I use Ableton and I have the same issue, it's not just you tube affected. All the other applications go mute. I also unchecked the exclusive control. I have to turn the interface off and then turn on and after that sometimes it solves it, but it shouldn't be that way. Before this interface I had a Focusrite 2i4, which is very simple, and never had a similar problem. This is very annoying, I may have to return the interface and get another brand. I'll check if there is a solution in the next days.
|
Hi all, i don't want to bother Presonus at all. But i must say that i'm not at all satisfied by the user support quality. Don't get me wrong, I don't want to point my finger on anyone personally nor to Presonus as a working business. But these are the facts.
1. Several people claims to get problems about Quantum driver's multiclient support. 2. Direct user support keeps suggesting me to reset my Win10 system, wich works perfectly in every aspect. I know that Windows is a can of worms but i can't just invest 4 days to reinstall all my system because i'm in the middle of several works on my DAW (i'm a professional working musician/composer/arranger/producer). 3. I would really like to get some test results by Presonus in the same multiclient context. I guess the would realize that some problems do exist. well...i'll just wait for next drivers updates...but then (as a professional musician that often needs several programs open at once, DAW, notation, media players, youtube, etc.) i'll have to find solution with othjer hardware. Sadness a. |
My Website, Free Studio One Advance Training
SPECS: Win 11 23H2, 18 Core i9: 32Gb DDR4 ram, 42" 4K monitor, StudioLive 24/16, Faderport16, Central Station Plus, Sceptre 6, Sceptre 8, Temblor T10, Eris 4.5, HP60, Studio One Pro latest, Test Platforms Reaper latest, Cakewalk latest |
I stopped using my interface for Windows Audio years ago.
I have a Central Station. I feed Optical TOSLINK from my computer's onboard sound card to the CS, then I use S/PDIF output from the Quantum to the other digital input on the CS. I simply switch Digital Source on the CS when I need Studio One or Windows Audio playback. Don't blame the Quantum because Windows has poor Audio handling. The Quantum isn't a Camry, it's a drag racer that only runs on the track.
PC #1: Asus Prime Z690-P, i5-12600k 10-core (6+4), 32GB DDR4 3200 MHz, RTX 3060 12GB, ADATA XPG 512GB M.2 NVMe SSD, 2 x 1TB WD Black HDD
PC #2: ASUS X299 Prime Deluxe II, i7-7820X 8c/16t, 16GB 2666 MHz DDR4, GTX 1060 3GB, Samsung 970 EVO NVMe M.2 SSD (Win10 Pro), Samsung 860 EVO SATA SSD (Win11 Pro), OWC Aura 512GB NVMe M.2, 2 x 1TB HDD Mac: 2010 Mac Pro 6 core 3.33 GHz, 32GB 1333 MHz DDR3, AMD RX 5500 XT 8GB, Alpine Ridge Thunderbolt 3 Card, Aquantia 10Gbps AVB card, Dual eSATA PCIe + Stardom 8xHDD Raid Tower |
I have a monitor station 2 for handilng audio streams as well, this doesn't neglect the fact Presonus has a poorly written driver with quantum and sample rates! Blame it all you want on windows,but even their modest Presonus Firestudio Mobile, never had this issue. This is a bad driver,as you can tell it's happening on various cpu's here.
Cpu:Win11/Intel Core i9-12900K/32GB/AMD Radeon 580
Interface:Antelope Audio Orion Studio Synergy Core/Studiolive Series 3 32s/RME ADI-2/4 Pro SE Hardware: BAE 1073MPF/Heritage Audio Successor+Symph EQ Synths: Minimoog/Sequential Trigon 6/Take 5/Pro-800/Korg Prologue 16/Minilogue XD/Deepmind 12/ASM Hydrasynth/Akai Mpc Pedals: UAFX/Meris LVX + MercuryX DAW: S1 v6 Latest version |
Users browsing this forum: No registered users and 1 guest