Discuss the new Studio 192 and Studio 192 Mobile here
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I just bought a stuido 192 mobile (10-12-18) and UC said I need to update firmware. Ok, I tried to update and the updater said it can’t communicate with the 192. So I just clicked ok and now the 192 isn’t working properly.
This is a brand new unit. I was checking the forum and others are having the same problem. What’s up with this? Is there a solution on this. I need this to work. $$$ I’m dead in the water. I sold another interface to upgrade to the 192 mobile. |
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Open a service ticket with PreSonus, that is the best step.
Skip
Please add your specs to your SIGNATURE. Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear |
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Thanks skip, did that and also worked on my signature.
This was very unexpected. Hopefully they’ll have a fix soon. |
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It is being a month and they haven't find a solution. It takes time, is best to have a backup unit.
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