8 posts
Page 1 of 1
This is strange... updated to 4.0.1 and now this happens.

EDIT - confirmed by Jemusic below on 10.12.6 and win7 64 bit

Adding Presence and Saving Crashes S1 on Mac 10.12.6, creates Crash Report on some Windows OS.

Disabled VST / AU support, tested with Built-in Output / Input as well as my interface.
Mac OS X 10.12.6

Steps:

1. Open new song
2. Drag and drop an EMPTY instance of presence
3. Close the presence window
4. Save the song

Expected result: Saving
Result (for me): Crashing

Image
Last edited by robertgray3 on Thu Jul 12, 2018 6:47 pm, edited 4 times in total.

Mac OS X Mojave 10.14
Mac Pro (Late 2013)
3 GHz 8-Core Intel Xeon E5
32 GB 1066 MHz DDR3
Dual AMD FirePro D500 3072 MB
User avatar
by garyshepherd on Thu Jul 12, 2018 7:54 am
I have tested this on my system and this does not happen to me.

I have experienced the Melodyne editor bug, but not this one - tested on a new song and on existing songs.

Gary Shepherd

Please note that I may express opinions that are different from yours but I do not intend to cause offence.
____________
iMac 27" 3.3 GHz Intel Core i5, 32 GB Ram, Mojave OS 10.14.1, 64 bit, Studio One 4 Professional 4.1.1 Build 49941, Melodyne 4.2 Editor, Digital Performer 9.52, Korg Legacy Wavestation and M1, Arturia minimoog V, Helix Native 1.70, Bias FX Pro 1.6.4.3553, Pod Farm 2.59, EZdrummer 2.1.7, Superior Drummer 3.1.2, EZkeys 1.2.5, Alesis Q49, Line 6 UX2, Gibson Les Paul Standard, James Tyler Variax JTV-59 and other guitars, synths and drum machines.
User avatar
by robertgray3 on Thu Jul 12, 2018 8:01 am
OK so that’s one test on 10.13, I think Jemusic uses 10.12 still so maybe he’ll see this.

like I said seems pretty out of the norm so it could just be something got messed up in updating (has happened almost every update for me, oddly enough) so it looks like the next step will be for me to fully reinstall :-/

Mac OS X Mojave 10.14
Mac Pro (Late 2013)
3 GHz 8-Core Intel Xeon E5
32 GB 1066 MHz DDR3
Dual AMD FirePro D500 3072 MB
User avatar
by Jemusic on Thu Jul 12, 2018 3:32 pm
Yes I did get this but only if you don't load any sounds into Presence for me anyway. The moment I load a sound into Presence everything saves normally.

So got to ask why would you save a song with an instance of Presence with nothing loaded into it? I agree it is bug though. Not a biggie because it is rare to save with Presence loaded with nothing in it.

In Windows this is also an issue but Studio One does not crash. I just get a warning that something has gone wrong and a crash dump has been created. You can continue to work on with Windows. But like the Mac once you load a sound in, all is fine again.

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.



Specs i5-2500K 3.5 Ghz - 8 Gb RAM - Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 8 and 2018- Atom Pad- iMac 2.5Ghz Core i5 - Sierra 10.12.6 - Focusrite Clarett thunderbolt interface and Scarlett 18i20. Studio One V3.5/4.1, Notion 6, Ableton Live 9, LaunchPad Pro
User avatar
by robertgray3 on Thu Jul 12, 2018 6:25 pm
Thanks for testing Jemusic, glad we got it figured out, was annoying the beJeezus out of me since I have a template with a ton of empty Presence Instruments in it for drag and drop sampling. Some situations the Presence editor fits better than Sample One so they’re in my template for fast use.

Mac OS X Mojave 10.14
Mac Pro (Late 2013)
3 GHz 8-Core Intel Xeon E5
32 GB 1066 MHz DDR3
Dual AMD FirePro D500 3072 MB
User avatar
by Jemusic on Thu Jul 12, 2018 6:32 pm
Yes I can understand though if you have Presence loaded into a template or several of them but no sounds loaded up then that will be an issue. I have reported.

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.



Specs i5-2500K 3.5 Ghz - 8 Gb RAM - Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 8 and 2018- Atom Pad- iMac 2.5Ghz Core i5 - Sierra 10.12.6 - Focusrite Clarett thunderbolt interface and Scarlett 18i20. Studio One V3.5/4.1, Notion 6, Ableton Live 9, LaunchPad Pro
User avatar
by myronfeltner on Fri Oct 12, 2018 11:35 pm
Okay, I can confirm that crashing on saving still happens in 4.1.0 when an empty instance of Presence is in the song. I'm glad to know what the temporary remedy is...hope this gets fixed soon.
User avatar
by WaterlooSunset on Sat Oct 13, 2018 5:57 pm
I ran in to this Tuesday in a song i loaded from 3.6.5 into 4.1.
Using my below average troubleshooting skills i did figure it out it was this empty preset.
I can replicate using an empty song on my Win8.1 computer but not on my Win10 computer.
Win8 = Happens every time in 4.1
Win10 = Never happens in 4.1

Win 8.1, MSI G41 Z87, I4770K (no OC), 16GB, NVIDIA 710, 2x27" Monitors 480Gb SSD, 2x1TB WD Blacks. SYBA Firewire SD-PEX30009, FS Mobile. Monitor2USB, S1 Pro 4.1.1
Hobbiest - Mainly Guitars, UVI, Soundtoys, NI, IK, EZ2, SD3, BFD Eco GR5, TH3, Amplitube 4, Waves GR,
Korg 707, NanoPAD2, MicroKey2. Eris 5, B2031A

8 posts
Page 1 of 1

Who is online

Users browsing this forum: No registered users and 23 guests