Hello, at first i am french so there might be a few mistakes on my post, if so i apologize:

So i recently bought an Ar16usb2 mixer, registered to my presonus.com and downloaded the UC1.8.1 file to my computer ( windows7 with Sp1 and 64bit).

And my problem is pretty simple, when i linked the mixer and turned the power on,
my pc does'nt recognize it, (not recognized by UC1.8.1 either)

i went on my "control panel" and checked the "devices and printer" folder, the mixer is recognized as a sound device but it says there is an issue with the driver and that's all !


in addition, i might have done something wrong right from the start:

when i received the mixer i did'nt check the manual first and i plugged it to my pc right from the start, which obviously did'nt work.

also the pc i use in my studio is'nt connected to internet, i am typing this post on my laptop.

Thanks for your time.