Temblor T10 and Temblor T8
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I hooked up my new Tremblor T10 about a week ago. It was working OOB but today suddenly it does not make a sound anymore. My Steinberg UR-RT2 USB interface that I use for output successfully sends the signal through the Tremblor to the monitors via Tele > XLR to Sub, then XLR -> XLR to monitors, so the passthrough works when the sub is on.

Everything looks normal. The blue on light is on on the sub, the foot switch accurately makes it start blinking, but, either way no bass sound. I've tried all the switches and knobs on the back. I've tried disconnecting and reconnecting cables, I've tried to swap the power chord, I've tried to disonnect the foot switch. Nothing seem to work.

The weird thing I have not changed anything in the setup that worked yesterday. How can it just stop working?

Thanks for any input/help! :thumbup:
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by Bbd on Sun Dec 29, 2019 2:55 pm
Please open a support ticket for this issue.

Bbd

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


OS: Win 10 x64 Home, Studio One Pro 5.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
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by guysuizo on Wed Mar 11, 2020 9:15 pm
hey, I also experienced the same thing.

I had it for almost 2 weeks now and I'm happy with the sound and details of the sub. But all of a sudden, now it seems like the LPF are not engaging anymore. It sounds like a mid cone and no bass sound coming from the speakers. Footswich is ok, the sound on my tops are ok. Just the low-end are not coming out of the T10 anymore.
User avatar
by Bbd on Thu Mar 12, 2020 1:51 am
Please open a support ticket.

Bbd

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


OS: Win 10 x64 Home, Studio One Pro 5.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
User avatar
by kevinscott14 on Sat May 02, 2020 7:32 pm
Same issue - I've had it less than 24 hours.
Ticket is already submitted - can anyone pleasr give me some info? Do I have it set up wrong? Will this require shipping it back and waiting for a new one to come in?
User avatar
by jacobmoullet on Thu Jul 02, 2020 4:51 pm
I’m having this exact issue. No bass just pass through to monitors. I’ve only had for a few weeks and have changed nothing about the set up. Not sure what the problem is. If anyone got a fix for this please reply because phone support is closed

Thank you
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by cristobaltaulis on Mon Jul 06, 2020 3:53 pm
I have the same issue, but I didn't get to even enjoy any bass. The satellites work just fine (Samson Rubicon r6a), and my setup couldn't be more basic. I have an Eclere mixer connected to the sub, and the sound seems to be affected by the pedal, but there is nothing coming out from the subwoofer. I just got it two days ago, and I already see the nightmare of sending it back for an exchange or refund.
User avatar
by Bbd on Mon Jul 06, 2020 7:08 pm
I own one.
It could be something simple or not. Support is your best option.
Let us know how that goes!

Bbd

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


OS: Win 10 x64 Home, Studio One Pro 5.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ

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