Discuss Eris E4.5, E5, E8, E44 and E66 here
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I just hooked up a pair of Eris 5 speakers to my home audio system; they're connected to a Focusrite 2i2 interface. I notice that there's a very soft, kind of "rustling" sound coming out of the speakers at all times. It isn't affected by the gain control on the interface. I do note, however, that it's affected by my simply scrolling on my computer screen, either on a document or on the web. Any idea why this is happening? Suggestions??
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by FinalSaga on Wed Dec 10, 2014 1:17 am
Hey Dan

I have had similar in the past, turned out to the wires being to close to my old monitor - happened becaue of lack of shielding
I would try to move the wires away from the monitor or power sourse as a first
It's worth a try

Ch33rs
Saga

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by ksmason on Fri Jan 02, 2015 11:11 am
I have the same problem as Dan. And since my rack is built into my desk right under my computer monitor, I really don't have the option of moving the cables out of the way so I actually bought a couple of Hosa cables that are supposedly shielded for EMI and RFI rejection, but I still get noise from the monitors when scrolling on the computer.

Does anyone know of any good shielded cables that can stop this?

Windows 7 sp1 - Presonus Studio One 3.3 - Presonus Notion 4
Presonus Central Station - Presonus Eris E8 - Celemony Melodyne
Presonus Studio 192 - Korg Triton Taktile - Behringer X-Touch - Trigger Finger Pro
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by mrpicholas on Fri Jan 02, 2015 11:12 pm
Before buying new cables, do some troubleshooting to make sure they are the issue.

If you move them away from the monitors does the noise change in any way?

Turn the output of the AudioBox all the way to zero. Is the rustling noise still there?

Unplug the inputs to the speakers. Is the noise still there?

MacBook Pro 2 GHz Intel Core i7 with 16GB RAM & OS 10.9.5. Studio One Professional 3.5, Notion 5, 2x PreSonus Firestudio Project Interfaces, PreSonus ACP88, PreSonus Sceptre S6, FaderPort, Melodyne Editor 2.1.2, Waves Gold Bundle 9, Nomad Factory Integral Studio Pack, Native Instruments Kore 2 & Komplete 6 (Kontakt 5), IK Amplitube 3, AAS String Studio & Ultra-Analog VA2. Faber-Castell #2 Pencil
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by demoncamberx on Fri Oct 30, 2015 2:33 am
Lol I have the same issue right now.

Eris E5's connected on my PC by a premium mini headphone to RCA cable to my Xfi sound card. I hear it more while scrolling a page on my screen just like you. Not sure what the issue is yet, but If I just plug it into my phone and play back audio with same cable, same place, I get no interference at all. So it's something between my PC to the speakers. Hmm... I just bought a line conditioner/power strip so hopefully that will clean up everything. We'll see. Let me know if you figure it out as well! :readit:
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by matthewgorman on Fri Oct 30, 2015 7:22 am
You may be getting noise from the cabling also. Studio monitors are meant to be connected via balanced cable. The longer the cable in your setup, the more chance for noise also.

Just something to look out for when troubleshooting.

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
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by demoncamberx on Fri Oct 30, 2015 10:52 am
My cable runs are short, less than 6ft. I'm looking into the balanced connections, would using a quarter inch balanced cable to a mini headphone jack adapter still keep it balanced?
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by matthewgorman on Fri Oct 30, 2015 11:37 am
No. Balanced connections are trs, but not stereo. The added conductor is for shield the noise. Its not unheard of, but results may vary.

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by ajflinne on Sat Oct 29, 2016 9:57 am
Resurrecting this thread.....

I also have a rustling sound in one of my Eris 5 monitors and it has become distractingly loud. How did you guys fix this issue? I really don't want to spend $70 plus shipping to send this in to PreSonus, and I'm going to be really frustrated if I'm expected to pay for a faulty part after only a couple years of light use. :hunf:

Help???

Mac Pro 1,1 running 10.7.5
Macbook 1,1 running 10.6.8
Studio One Pro v2
StudioLive 16.0.2
Eris E5 monitors
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by ajflinne on Mon Oct 31, 2016 6:44 am
))))))))Bump))))))))

Mac Pro 1,1 running 10.7.5
Macbook 1,1 running 10.6.8
Studio One Pro v2
StudioLive 16.0.2
Eris E5 monitors
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by spmartin on Tue Dec 27, 2016 9:58 am
Yes, I have the same problem. I really wish someone from Presonus could chime in here and give us some solutions. These are great speakers when they are not making the noise.
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by matthewgorman on Tue Dec 27, 2016 10:16 am
This is primarily a user forum. For official word from Presonus, you would need to open a support ticket.

Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor
StarTech EC13942 34mm Expresscard
S1Pro V2 , Melodyne Studio 4, Nomad Factory Studio Bundle, Waves , RM16, Studio 192, DP88, Faderport, Central Station Plus, Yamaha HS50 Monitors, Sceptre 6-8 Monitors, Temblor 10.
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by AfterGlow on Wed Jun 28, 2017 3:12 am
I have just replaced my M-Audio AV40s with Eris E5s and I am also getting this noise.
The noise is the same level whether the output on my Steinberg UR242 is turned to zero or turned up. I am using the same cabling as on my previous setup, 1/4 inch to 1/4 inch TRS, as my audio interface doesn't have XLR outputs.

I wondered if having the other inputs on the speakers not connected to anything was allowing them to pick up interference. Any thoughts?

Afterglow
Windows 7 Home X64 SP1, Intel Core i5-3570K @ 3.4Ghz, 16 Gb RAM (DDR3-1600), Steinberg UR242 Audio I/F with Yamaha v1.9.10 ASIO drivers
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by AfterGlow on Tue Jul 04, 2017 3:49 am
Ok, I checked my cables and realised I was using unbalanced ones to connect from my audio interface to the speakers. :thumbdown:

I have now purchased some of these --> https://www.amazon.co.uk/HosaTech-STX-1 ... h+STX-110M and the noise has gone. :thumbup:

Afterglow
Windows 7 Home X64 SP1, Intel Core i5-3570K @ 3.4Ghz, 16 Gb RAM (DDR3-1600), Steinberg UR242 Audio I/F with Yamaha v1.9.10 ASIO drivers

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