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PreSonus Eris E3.5 Slight rattle on left speaker

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I just received my E3.5's

After playing some music i noticed a slight rattle sound coming.

It seems like it's coming from either the headphone jack port, or the aux port, is this normal?
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by Bbd on Sat Oct 24, 2020 7:13 pm
No. Please contact support.
Bbd

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

OS: Win 10 x64 Home, Studio One Pro 5.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
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