Wind noises started coming out of one of the speakers just after a couple of days I received the pair of E5. (see video 1) I then sent it back for repairing, but the wind noises were still there after it came back. After a couple of minutes of turning them on, a POP sound appeared, wind noises disappeared and now sound stopped coming out of the speaker completely. The 'pop' sound appears every time I turn it on and off (see video 2), and also while on, on a random basis.
Video 1 https://youtu.be/ObmJpvin_Eo Video 2 https://youtu.be/en7wZcHgSNk |
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Please contact where they were repaired to let them know it's still an issue.
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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