Discuss Eris E4.5, E5, E8, E44 and E66 here
2 posts
Page 1 of 1
Hey folks, trying to gauge a course of action with my speakers.

The active speaker has stopped working. The passive speaker works fine. I get a fine stereo signal when I plug headphones directly into the active speaker jack. There is nothing wrong with the signal arriving to the 4.5's and there is nothing wrong with the wire connecting the active and passive speaker.

It sure looks to me like some form of internal failure has occurred. The PreSonus support person agreed, saying the speakers should go in for service. As these speakers are four or five months off warranty, and as I did not purchase the speakers at the local service provider, I think I might be pooched. Trying to figure out whether to ditch these things or whether repair seems worthwhile.

Advice?
User avatar
by nicolasfalcon on Wed Jun 05, 2019 8:59 am
Hi,
This just happened to me!
What did you end up doing? did you find a solution for the active speaker problem?
Anybody?
I've just opened a ticket, hopefully, Presonus might help me out despite buying these on the US and them bringing them to Brazil

Desktop (PC)
Windows 10 (64 bits)
Intel Core Duo i5 7400 @ 3.00 GHz
Memory: 8,00 GB
Studio One Professional
Keyboard: Yamaha YPT 330
Korg padKontrol
AudioBox 96
Presonus Eris E3.5
Shure SM7B

2 posts
Page 1 of 1

Who is online

Users browsing this forum: No registered users and 1 guest