StudioLive 2442, 1642 and 1602 with Universal Control Ai, SL Remote & QMix
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i have big problem with my presonus studio live 24.4.2
the 4 sub out put
and th 10 aux aoutput
don't work
please i need help
thanks
User avatar
by SwitchBack on Sat Aug 27, 2022 5:36 am
Hi and welcome to this forum :)

Best to set up an a simple as possible test (e.g. 1 mic, headphones, no computer) to determine if the problem is inside the mixer or not. Plug the headphones into various outputs (sound on one ear only if they work) and see if you can get a signal.

Then do a mixer reset (zero out) and repeat the test.

Still no success then there are two other possible faults you may be able to fix yourself: corrupted firmware or a loose connector inside the mixer. My guess would be it's the second. Disassemble the mixer and check the seating of every ribbon connector. If you find one or more badly seated connectors then you probably found the cause of the problem.

If not then see if you can force a firmware reinstall. If that doesn't solve the problem then the problem needs a service tech. Not sure if PreSonus can help you find one, as support for these (old) mixers stopped quite a few years ago.

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