Hi there
I've got an SL 3242Ai, latest firmware installed. I'm connecting to a Windows 8.1 64-bit laptop, using the latest version and driver pack for UC. The issue I'm facing is that I'm unable to complete a backup. The backup process runs and all files are copied down. If I monitor the backup location in explorer I see the temporary files created, but the full backup archive never gets created - and consequently never shows in the backup panel in UC. I've had this issue in the past with previous firmware/UC versions, too. Has anybody else experienced this? Anybody got a work around? Tom |
I was told there is a fix to be released soon.
I am Sir Melvis Bacon, Knight of BaconHam Palace.
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We had this problem as well, it went through the whole backup process but a backup was never created. Turned out to be a corrupt mix scene stored in the AI. We cleared out all the mix scenes, and now the backups are creating normally.
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