Studiolive 32Ai, 24Ai and 16Ai Consoles with Universal Control Ai, SL Remote Ai, and QMix Ai
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Two weeks ago the unit bought in 2017 on startup had a 5 second delay before any lights but no main display lights up and no audio audio inputs going through. Previously about two months ago the 48v on all channels stoped working.
Any help or suggestions appreciated.
I live in Cebu City in the Philippines and there is no service center here.
Thanks
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by wahlerstudios on Mon Oct 30, 2023 8:24 am
Six years is not a long time, but from what you write it seems that the mixer needs a repair. There is nothing you as user can do, a firmware revert will not solve a hardware problem. You should ask Support for assistance. They know where the nearest service center for you is.

https://connect.presonus.com > Support > Create A Ticket (blue "+" button)

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