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Is it just me or do other people have an issue with the instrument sounds disappearing every time they open the app? I’m having the same issue on my iPad and iPhone. It’s now the first thing I have to do after I open the app so I don’t just have the default piano.
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by sinancemeroglu on Thu May 11, 2023 1:51 am
Hi Darrell,

Once you download all the sounds from Sound Installation Menu, you don't need to download them everytime. Please make sure that your device has enough space for all sounds.

If you are talking about the defaul piano sound on an empty project, this is the intented behavior of the app.

For more help, please send me a screen recording or a video.

Best
Sinan

Sinan C. Eroglu
QA Specialist at PreSonus Software Ltd, Hamburg, Germany

---------------------------------------------------------------

iMac Pro Intel i9 128GB RAM, 16 Core GPU, 1TB SSD
MacBookPro Intel i7 8-Core GPU, 16GB RAM 256GB Flash SSD
MacBook Air M2, 8GB RAM, 500 GB Flash SSD
Mac Mini 2,6 GHz Dual-Core Intel Core i5, 16 GB RAM
iPad Pro 12.9 (5th Generation)
RME Fireface UCX

Official Artist of Kemper Profiler, EMG Pickups, GHS Strings

Spotify: https://open.spotify.com/artist/5bAM9...
http://sinancemeroglu.com
http://youtube.com/sinancemeroglu
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by darrellforman on Fri May 12, 2023 7:19 pm
I’m thinking it’s an iOS issue. My device was low on storage. Maybe it cleared the instrument installs. Idk
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by darrellforman on Sat May 20, 2023 7:31 pm
Happened again. Took 9 days. Now I have to download all the sounds again.
IMG_1425.png

IMG_1427.png
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by sinancemeroglu on Wed May 24, 2023 7:09 am
Hi,

We are investigating about this issue and hopefully I will inform you in a short term.

Sinan C. Eroglu
QA Specialist at PreSonus Software Ltd, Hamburg, Germany

---------------------------------------------------------------

iMac Pro Intel i9 128GB RAM, 16 Core GPU, 1TB SSD
MacBookPro Intel i7 8-Core GPU, 16GB RAM 256GB Flash SSD
MacBook Air M2, 8GB RAM, 500 GB Flash SSD
Mac Mini 2,6 GHz Dual-Core Intel Core i5, 16 GB RAM
iPad Pro 12.9 (5th Generation)
RME Fireface UCX

Official Artist of Kemper Profiler, EMG Pickups, GHS Strings

Spotify: https://open.spotify.com/artist/5bAM9...
http://sinancemeroglu.com
http://youtube.com/sinancemeroglu

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