For full details device connectivity and all button functionality (preamp gain, mix knob, phantom power and USB-C connectivity are all detailed in the User Guide / Manual).
Mac users can use the built-in device driver in OS X for use with a DAW, OS X driver already provides a low latency device driver for use with a DAW like Studio One, however to customize presets you'll need to install Universal Control.
Windows users can use AudioBox GO by itself with any Windows app, however to get low round trip monitoring with Studio One or other recording software, you'll need to download and install Universal Control.
There are several tutorials for setup with Google Meet, Zoom and Skype in the User Guide.
You can find the latest version of Universal Control and the User Manual for the AudioBox GO on the product download page here: https://www.presonus.com/products/AudioBox-Go/downloads
More guides / tips and tricks and troubleshooting common issues will be published in our knowledgebase from time to time. Visit that page here: https://support.presonus.com/hc/en-us/c ... Box-Family
This forum is not patrolled by PreSonus sales or support, community moderators and other users may lend assistance based on their experiences.
If you feel you need a faster answer or have account support issues, then you'll need to open a support request at https://support.presonus.com
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