oliverjc20 wrote[


I contacted support and their suggestion worked for me as a temporary fix. This was:
- Uninstall the version I had installed and restart PC
- Go to https://www.presonus.com/products/Revel ... /downloads
- Click "Show / Hide all versions of software downloads" and download UC v3.6.4
- Install this version
- Restart PC again
(Make sure to update/backdate the firmware of the device when prompted)

As I mentioned, it seems to have worked for me as a temporary workaround while they work on a fix. As annoying as it is that we can't use the latest version, it seems to work for the time being

Hope this helped

THAT is really annoying and ridiculous 🤬🤬
Instead of fixing their software firmware problems you move a step backwards.

Thats like you buy a Ferrari and Ferrari said: Oh sorry you can drive only 10km/h otherwise engine will explode.

I don´t use it anymore and moved for streaming to Elgato Wave XLR.
Thats much better with true vst support. And manything more.

oliverjc20 wroteI contacted support and their suggestion worked for me as a temporary fix. This was:
- Uninstall the version I had installed and restart PC
- Go to https://www.presonus.com/products/Revel ... /downloads
- Click "Show / Hide all versions of software downloads" and download UC v3.6.4
- Install this version
- Restart PC again
(Make sure to update/backdate the firmware of the device when prompted)

As I mentioned, it seems to have worked for me as a temporary workaround while they work on a fix. As annoying as it is that we can't use the latest version, it seems to work for the time being

Hope this helped

Thanks, I have done the same and it is working as expected with the downgraded firmware.

I wish I would have known about PreSonus shortcomings before buying it... Its hard to find every little possible annoyance before buying, even with thorough research.

Man.. let me vent a bit here..

The firmware is horrible!
I own this product for over a year now, and I am really starting to dislike it only because of its abysmal and pathetic firmware. What the heck is the Dev-Team behind this doing?!
The hardware seems fine but because of this, they are ruining an else perfectly fine product! There is absolutely no way I can recommend this product to anyone right now and I am losing trust in Presonus as a brand too... way to go product-team!

Since I own this product I experience all the aforementioned issues and it is getting worse with each firmware "update". Instead of fixing the glaring issues, they decided to add "OBS-Support" (which btw. also doesn't even work well and causes OBS to crash on exit).
Now I would count myself a tech savy person, woring in IT and so on, so you bet I tried everything to exclude any issues on my side, only to confirm everyone else here, that the firmware is complete trash.

But what do they care right... the already have my money..

Download the latest Universal Control from your My.PreSonus account.
It includes the latest firmware with fixes that may help these issues.

I just purchased a Revelator io44 and I'm noticing that if I set up an EQ on my Mac, it is enabled after I disconnect/power cycle the unit. I'm using this to stream content from an iPhone, so I need to have the settings I make on a desktop be retained.

Do I need to roll back to the prior version for this to work? I am on the latest release.

Looks like the latest version fixed the settings reset issue.

For reference, I'm now on Universal Control 4.1.0.93124 with Revelator io24 firmware v1.28.

From 4.1.0.93124 release notes:
"IO24 now retains 48V after power-cycle"

Thank you, thank you, thank you for not forcefully baby sitting us!

I've yet to update though because of the issue with the last active preset being reset after reboot. I do not trust Presonus just yet.

Would be great if other who have updated can report in if their settings are being remembered consistently after reboot!