PreSonus Forums

Hi there, I recently got this interface because of the loopback and onboard DSP features. I was using a Scarlett 2i2, which I will use for another computer. This thing is, this interface when connected to my Mac mini (2020 Intel version) doesn't power off when the Mac goes to sleep. The Scarlett did.

I logged a question to Support and they said "We recommend that you disable any sleep states that your mac is using. Sleep states can causes conflicts with peripheral devices.
If you are not using the Revelator io 24 for an extended period of time then we suggest you disconnect the device."

So it would appear that the unit doesn't sense the sleep and shutdown also. I'm not overly worried about that, however I did mention to them that I was concerned about burn-in on the OLED - and I can already see some of the centre dial when on the gain setting screen. I don't know if it would be permanent yet.
I think it would be a good idea to dim that screen or even provide an option to turn it off to prevent burn-in. That said maybe it isn't an issue?

Someone mentioned in another post that they used a USB strip with switches which I will look at. I had always thought that Audio Interfaces should not be plugged into hubs?

Long winded post here, but I wonder if anyone else has had this concern or issue? and how are they managing it?

Thanks all.

Damien R

Welcome to the Forum!

I'm on Windows 10 so you may want to wait for a response from a Mac user but I agree with what Support told you regarding "disable sleep states". I do that on my system and it works great.

Thanks Trucky!!

I agree that is the best advice for avoiding issues during recording and processing audio, but I like to leave the interface connected 24/7 for convenience (connected to my Eris 3.5 monitors). I was just worried about the OLED being on all the time. At the moment I just pull the USB plug when not at the desk. I have noticed Universal Control doesn't respond when I plug it back in and requires restart. Guess I should close that before pulling plug too.

I'll wait to hear from some other Mac users.

I appreciate the warm welcome.

I also leave mine connected and worried about the unit being on all the while. I started the other thread and was told about the usb hub with on/off switches. The usb hub didn't last a week (on/off switch stopped working) and seems to just add another point of potential failure. Hoping they can add some way off turning off the unit via firmware, maybe a long (10 second?) press or something.

I agree it's an oversight to not have a way to power-off the device. Myself I just leave devices on, though I really wish for an led dimming/off feature and had not even thought of the oled burn-in issue. Particularly the gratuitous and unneeded blue ring around the main dial is really bright when in a darkened room.

I agree device needs auto disable screen and controls feature.

For example i have Audinst audio card, it determines computer went to sleep mode and disables his led. Very convinient. Can you add such feature to revelator io 24's firmware as well?

Created feature request, please vote for it
https://answers.presonus.com/73477/auto ... s-sleeping

For the past 3 years I've used the following USB powered strip with individual On/Off switches and it works great!



Here's the link:
https://www.amazon.com/gp/product/B07G8CMR18

From what I see it is a LED not oled display so no burn in issues are possible

The way I got around this way to plug my io24 into my monitors usb-c port. This way, it's only ever powered when my monitor is on. It'll even automatically turn off when my screen goes to sleep and turns back on when I move my mouse or press a key.