Hi there, I recently got this interface because of the loopback and onboard DSP features. I was using a Scarlett 2i2, which I will use for another computer. This thing is, this interface when connected to my Mac mini (2020 Intel version) doesn't power off when the Mac goes to sleep. The Scarlett did.
I logged a question to Support and they said "We recommend that you disable any sleep states that your mac is using. Sleep states can causes conflicts with peripheral devices.
If you are not using the Revelator io 24 for an extended period of time then we suggest you disconnect the device."
So it would appear that the unit doesn't sense the sleep and shutdown also. I'm not overly worried about that, however I did mention to them that I was concerned about burn-in on the OLED - and I can already see some of the centre dial when on the gain setting screen. I don't know if it would be permanent yet.
I think it would be a good idea to dim that screen or even provide an option to turn it off to prevent burn-in. That said maybe it isn't an issue?
Someone mentioned in another post that they used a USB strip with switches which I will look at. I had always thought that Audio Interfaces should not be plugged into hubs?
Long winded post here, but I wonder if anyone else has had this concern or issue? and how are they managing it?
Welcome to the Forum!
I'm on Windows 10 so you may want to wait for a response from a Mac user but I agree with what Support told you regarding "disable sleep states". I do that on my system and it works great.
Download the STUDIO ONE 5 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Windows 11 Pro 64-bit (21H2), Studio One 5.4 Pro | Notion 6.8.1 | Universal Control v18.104.22.168460
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 860 EVO 2TB SSD
Series III 32 v2.5.17953, Revelator io24 v1.13
I agree that is the best advice for avoiding issues during recording and processing audio, but I like to leave the interface connected 24/7 for convenience (connected to my Eris 3.5 monitors). I was just worried about the OLED being on all the time. At the moment I just pull the USB plug when not at the desk. I have noticed Universal Control doesn't respond when I plug it back in and requires restart. Guess I should close that before pulling plug too.
I'll wait to hear from some other Mac users.
I appreciate the warm welcome.
I also leave mine connected and worried about the unit being on all the while. I started the other thread and was told about the usb hub with on/off switches. The usb hub didn't last a week (on/off switch stopped working) and seems to just add another point of potential failure. Hoping they can add some way off turning off the unit via firmware, maybe a long (10 second?) press or something.
I agree it's an oversight to not have a way to power-off the device. Myself I just leave devices on, though I really wish for an led dimming/off feature and had not even thought of the oled burn-in issue. Particularly the gratuitous and unneeded blue ring around the main dial is really bright when in a darkened room.
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