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I have the problem from one moment ot the other.

I can´t controll with my UC the IO24. Any slider or knob has no function to the IO24.
I can´t see the channel input of my mic (the green bar if you speak)

When I turn volume up or down on the IO24 the UC doens´t respond.

That means I can´t use the Stream Mixes or Fat Channel, nothing.

That all happend as I moved the IO24 and windows sound make ping pong like disconnect/connect usb.

Restarting the IO24 nor the PC helped :-(

Windows 11 Pro 64-bit (23H2), Revelator IO24, Universal Control v4.2.0.96206, Firmware v11.28
Ryzen 9 5900x, RTX 3090, 32GB RAM, ASROCK B550
I
User avatar
by Trucky on Tue May 09, 2023 3:40 pm
Submit a Support Ticket (see link in my signature below) to report your current issues.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.5.2 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by tabeamaciolek on Fri Feb 09, 2024 12:11 pm
Does anyone with windows 11 has similar problem?
I can use the hardware itself turn volume for headphones and speakers. mic is working
but the UC is not working not showing anything.
So I can´t setup my io24.
Problem is after uninstalling and reinstall the gain, etc is gone. even with preset reload.

Also not working on my Ipad nor my Samsung tablet.

Windows 11 Pro 64-bit (23H2), Revelator IO24, Universal Control v4.2.0.96206, Firmware v11.28
Ryzen 9 5900x, RTX 3090, 32GB RAM, ASROCK B550
I
User avatar
by Trucky on Fri Feb 09, 2024 1:17 pm
It's working great for me with both Windows 10 (my laptop) and 11 (my desktop).
I'm running Universal Control v4.2.0.96206 and io24 v1.28 firmware.
Please update your signature with your system specs (see link and example in mine) as that helps when responding to questions.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.5.2 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32

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