Revelator and Revelator Dynamic Microphones
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Hello,
I have my app showing up like this (see attachement) Nothing is responding when I change the knobs in the app, the mic however is working (buttons on the mic too, but the presets doesn't change anything when I press it) and I can hear myself saturating when I up the mic volume to 100% in windows sound settings. I did uninstall, restart, reinstall, plug the mic back but with no change in how the app behaves. It was working fine before. I'm up to date: mic firmware 1.57, Universal control : 4.1.0.93124 Thanks for the help EDIT 11/02/24 : I formatted and reinstalled win 11 + the apps and it is now working again
Last edited by maximilien.cruz on Sun Feb 11, 2024 11:41 am, edited 1 time in total.
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Welcome to the Forum!
Please update your signature (see link below in mine) to include your system specs as this helps in responding to your questions. Have you submitted a Support Ticket (see link below in mine) yet? If not, please do so. What was the status of your setup when you say it was working fine before? Here's a fix that has worked for other customers running Windows 10 or 11: https://support.presonus.com/hc/en-us/articles/360061123852-Manual-Uninstall-of-Universal-Control-on-Windows-10
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6.1 Professional | Notion 6.8.2 | Universal Control v4.3.1.100005 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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