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Hi,
I have issue with potentipometers in my Atom SQ.
Potentiometers 2 and 8 are not speed sensitive (required few times more turns than with others pots) and not always react on turning.
Is it known issue? Software or hardware?
Thanks

Intel i7 8700k, Asus Prime z370-a, Thunderboltex + Apple converter, 32GB ram
Windows 10 64 pro, Studio One 5 Artist
Quantum 2
User avatar
by Trucky on Fri Dec 09, 2022 4:19 pm
What versions of Universal Control and ATOM SQ firmware are you running?

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206
Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32
User avatar
by andrewmyslinski on Sat Dec 10, 2022 7:36 am
I have recent version updated few days ago.
Presonus helpdesk suggested to contact dealer.

Intel i7 8700k, Asus Prime z370-a, Thunderboltex + Apple converter, 32GB ram
Windows 10 64 pro, Studio One 5 Artist
Quantum 2

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