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Hi. There is a problem with my Atom SQ. The Studio One has discontinued detecting the controller neither at startup nor manually in external devices menu ("Reconnect" button). Deleting it from the list of controllers and adding from scratch results in nothing - as if the controller is not connected at all.
The Studio One copy is up-to-date - 5.4.1.66992, the Atom SQ firmware is up-do-date - v1.17.
The controller is properly connected, all the pads and the screen are lit as they normally are when you turn on Atom SQ (with the Studio One logo being green).
What might be the problem? How can I get it working? Thank you.
User avatar
by Bbd on Fri Nov 19, 2021 2:58 am
Please contact Support about your issue.
Thanks.

Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
User avatar
by davidlarson6 on Fri Nov 19, 2021 8:44 am
Mine does that occasionally, but it can always "Reconnect" if I physically disconnect and reconnect the Atom SQ's USB cable.

DKLarson

Windows 10, i9, 64GB, 3X 1TB SSDs; Macbook Pro M1 Pro, 32GB, 1TB SSD
Audient iD14, Atom SQ, Keystep 37, Studiologic SL88, Moog Sub Phatty, Kawai MP11SE, Roli Seaboard.

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