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Hello atom sq users. I plugged in my device and for some reason it stays in Mardi Gras mode until I open up studio one. It works perfectly fine, but when I close studio one it goes back into Mardi Gras mode. I tried rolling back firmware but it persists regardless of which one I use. I’ve opened a support ticket, but I’m hoping someone else has had this problem and was able to fix it. Please help me if you can! Thank you!!
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by christianseger on Thu Oct 28, 2021 4:54 pm
I'm having the exact same problem.
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by johntosado on Sat Nov 13, 2021 1:04 am
I ended up having to send it in to presonus for repairs, it’s working fine now.
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by Bbd on Sat Nov 13, 2021 6:33 am
Good to hear. Thanks for the update.

Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
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by christianseger on Wed Jan 05, 2022 6:10 am
I was able to recover mine with a factory reset. Had to initiate it while SQ was talking to Studio One. It is fine now
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by sherofiguess on Sun Jan 23, 2022 10:07 pm
Same just happened to me, also had to reset while initialized with studio one.

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