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SOLVED - M1 Mac Mini and iostation 24c

Posted: Wed Jun 23, 2021 7:37 am
by alastairdixon
Hi! I have just bought a 24c and hooked it up to my M1 Mac mini. The Mac doesn’t see the unit at all. Any ideas?

SOLVED - Re: M1 Mac Mini and iostation 24c

Posted: Wed Jun 23, 2021 2:01 pm
by Trucky
Please submit a Support Ticket for this issue.
https://support.presonus.com/hc/en-us/requests/new

SOLVED - Re: M1 Mac Mini and iostation 24c

Posted: Tue Jun 29, 2021 12:01 pm
by mycbeats
I can personally confirm the IOstation works with M1 Macs.

Ensure the Universal Control is installed and it shows up there. Also make sure the power adapter is used as it does support power over USB due to motorized fader needing 12v.

SOLVED - Re: M1 Mac Mini and iostation 24c

Posted: Tue Jun 29, 2021 12:16 pm
by alastairdixon
Thank you for your help. I go to grips with it last night. The unit was from Amazon and must of been 5 firmware versions out of date. I managed to update the firmware on a Windows machine and plugged it in to the M1 and badda bing!

SOLVED - Re: M1 Mac Mini and iostation 24c

Posted: Tue Jun 29, 2021 12:20 pm
by Trucky
Glad to hear you got it working!

I'll mark it SOLVED.

Re: SOLVED - M1 Mac Mini and iostation 24c

Posted: Wed Jun 30, 2021 8:48 am
by mycbeats
I haven't looked into this but here is a tip to try for anyone who only has an M1.
If it is the same as other Presonus products, there will be a start up operation that puts the IOstation into bootloader which will force it to update the firmware when plugging it in.