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this seller on Amazon finally sent me the trs cables to go with the e7 xt monitors and there is a signficant buzz , how do I get rid of this ? is there anything I can do?

Professional Videographer and Editor (DaVinci Resolve / After Effects)
Audio Engineer / Producer Hobbyist

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PERSONAL MACHINE:
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by Trucky on Sat Dec 23, 2023 8:13 pm
Did you purchase the speakers and cables "new" from the reseller on Amazon?
Have you reported the issue to them?

As a test try hooking the iostation24c and speakers to your other computer to see if you hear the same issue there as well. Also make sure your equipment is grounded properly and not in proximity to other equipment (cell phones, dimmer switches, etc.) that may create the buzz you're hearing.

PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software


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by paul.t.fisher03 on Sun Dec 24, 2023 2:07 pm
I resolved the issue! By switching outlets that one of my computer monitors was plugged in to!

Professional Videographer and Editor (DaVinci Resolve / After Effects)
Audio Engineer / Producer Hobbyist

WORK MACHINE:
MacBook Pro 16-inch, 2021
Apple M1 Max 64 GB - Sonoma 14.2.1
Working off 2 TB Glyph
Studio One 6.5.2.97444 macOS ARM64 (Built on Dec 13 2023)
ioStation24c / ATOM

PERSONAL MACHINE:
MacBook Pro 16-inch, 2021
Apple M1 Max 64 GB - Sonoma 14.2.1
Working off 4 TB internal SSD

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