5 posts
Page 1 of 1
I just purchase an atomsq
I download the firmare for the universal control
I open studio one 4.6.2 version

Atom is green light. I add it from the external instruments of presonus.
I only find ATOM I do not find ATOM SQ
I do receive from atomsq
I do send to atomsq

click ok and the light is blue, but, the song, inst, editor, user buttons dont work.
the only things that work is the pads 1 to 16
what i am doing wrong?
also, that window on the top right is empty now, no words

Thank you

Windows 10 Pro
Version 10.0.19041 Build 19041
AMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Core(s), 16 Logical Processor(s)
NVIDIA GeForce RTX 2070 SUPER
Studio One 5.1
ATOMSQ
64GB RAM
User avatar
by ForumAdmin on Thu Jan 14, 2021 9:16 am
Studio One 4 (any version) does not have native support for Atom SQ.

You'll need to use Studio One 5.x as a minimum. There is a license of Studio One 5 Artist that comes with the Atom SQ, you can find this in your https://my.presonus.com account under Software.

You can set it up as a controller manually, however you won't get the native interaction with the lights / etc that you would with Studio One 5.

Forum Admin
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
User avatar
by mauricio79 on Thu Jan 14, 2021 4:42 pm
ooo sh*** I didn't know this
i am attaching pictures on how it looks like

Attachments
3.jpg
3.jpg (17.09 KiB) Viewed 3044 times
2.jpg
2.jpg (17.95 KiB) Viewed 3044 times
1.jpg
1.jpg (22.7 KiB) Viewed 3044 times

Windows 10 Pro
Version 10.0.19041 Build 19041
AMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Core(s), 16 Logical Processor(s)
NVIDIA GeForce RTX 2070 SUPER
Studio One 5.1
ATOMSQ
64GB RAM
User avatar
by ronhatfield on Wed Nov 10, 2021 12:06 pm
mauricio79 wroteI just purchase an atomsq
I download the firmare for the universal control
I open studio one 4.6.2 version

Atom is green light. I add it from the external instruments of presonus.
I only find ATOM I do not find ATOM SQ
I do receive from atomsq
I do send to atomsq

click ok and the light is blue, but, the song, inst, editor, user buttons dont work.
the only things that work is the pads 1 to 16
what i am doing wrong?
also, that window on the top right is empty now, no words

Thank you

I have the very same issue using Studio One 5.3 Pro with Sphere.
User avatar
by Bbd on Thu Nov 11, 2021 2:13 am
I lease contact Support for your issue.

Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ

5 posts
Page 1 of 1

Who is online

Users browsing this forum: No registered users and 7 guests