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I just purchase an atomsq
I download the firmare for the universal control
I open studio one 4.6.2 version

Atom is green light. I add it from the external instruments of presonus.
I only find ATOM I do not find ATOM SQ
I do receive from atomsq
I do send to atomsq

click ok and the light is blue, but, the song, inst, editor, user buttons dont work.
the only things that work is the pads 1 to 16
what i am doing wrong?
also, that window on the top right is empty now, no words

Thank you

Windows 10 Pro
Version 10.0.19041 Build 19041
AMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Core(s), 16 Logical Processor(s)
NVIDIA GeForce RTX 2070 SUPER
Studio One 5.1
ATOMSQ
64GB RAM
User avatar
by AlexTinsley on Thu Jan 14, 2021 9:16 am
Studio One 4 (any version) does not have native support for Atom SQ.

You'll need to use Studio One 5.x as a minimum. There is a license of Studio One 5 Artist that comes with the Atom SQ, you can find this in your https://my.presonus.com account under Software.

You can set it up as a controller manually, however you won't get the native interaction with the lights / etc that you would with Studio One 5.

Forum Admin
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
User avatar
by mauricio79 on Thu Jan 14, 2021 4:42 pm
ooo sh*** I didn't know this
i am attaching pictures on how it looks like

Attachments
3.jpg
3.jpg (17.09 KiB) Viewed 410 times
2.jpg
2.jpg (17.95 KiB) Viewed 410 times
1.jpg
1.jpg (22.7 KiB) Viewed 410 times

Windows 10 Pro
Version 10.0.19041 Build 19041
AMD Ryzen 7 3700X 8-Core Processor, 3593 Mhz, 8 Core(s), 16 Logical Processor(s)
NVIDIA GeForce RTX 2070 SUPER
Studio One 5.1
ATOMSQ
64GB RAM

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