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Any updates on this issue?
I ran into this today when trying to play a drum VST. Atom switches to keyboard mode, and I only get 13 pads. This is profoundly frustrating! I think I'm just going to send it back at this point if I can't get support to fix this.
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by juwonchang on Thu Dec 30, 2021 4:05 pm
ATOM only works properly on Studio One, not any DAW else.
If you want to use the functions on two sides, you must go through Studio One.

Logic, Cubase, etc only ables PAD mode.
15-16 buttons are octaves, I don't know what's going on 14th. It does not work for me either.
You need to buy something else.

This is as far as I concluded.

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