https://pae-web.presonusmusic.com/downl ... eNotes.pdf
Universal Control is the driver package for all products. There are release notes with each UC update. If there was a change to product behavior/features/etc, it will be in the release notes.
Also in the release notes are the known issues which did not make the UC release. If you are having an issue, and do not see it documented in either of those sections, I would suggest a support ticket so that these things can get properly documented and fixed. Do not rely on forum posts or social media posts to get things documented.
The latest version of UC has updated ATOM. (Currently ATOM firmware is at 3.0) What has been changed is how the knobs work. Now you don't have turn them multiple times to achieve a setting. They work more normally now, e.g. they sweep much more over their normal travel e.g. one turn.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad- iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.1 (Mac), Notion 6.7, Ableton Live 10 Suite, LaunchPad Pro
I have version 3.0 and firmware says this is the latest and there are no newer drivers. I have had a lot of problems with my knobs and have been through several rounds of deleting drivers and loading new drivers. It is a lot better that it was in the past but the gain knob which is supposed to be controlled by the first knob on ATOM still isn't working. I can assign it by right clicking on the knob, but I have to do this with EVERY single pad. I shouldn't have to do this. I didn't have this problem when I first installed it. Andy yes I have the impact withe the little box in the upper right hand corner that is set to impact. any thoughts?
Simple feature request - Link release notes to Universal Control application, or embed them via XML for each device. Then it's easy and makes thing simple for all of us (no more posts like this).
Intel i9 9900K, 32GB RAM,
EVGA Geforce 1070 (Nvidia drivers).
Dell Inspiron 7591 (2 in 1) 16Gb.
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