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Coil Noise in Atom?

Posted: Sun Jan 27, 2019 6:34 am
by pablomosquera
I would like to know if it is normal for a small beep (Coil Noise o Coil Whine) to sound when the unit is turned on.
I do not know if my unit has a DOA.
Someone can tell me. It is a small but constant beep.
Thanks.

Re: Coil Noise in Atom?

Posted: Sun Jan 27, 2019 8:47 am
by Bbd
That is not common.
First thing to try is to replace your USB cable with another one.
Good USB cables can help shield noise from your computer system.
See if that helps.

Re: Coil Noise in Atom?

Posted: Sun Jan 27, 2019 5:39 pm
by pablomosquera
I have tried different USB cables. the noise is made by Atom himself, it does not computer. It's a very slight noise and it changes when I change the color of the Pads.

Re: Coil Noise in Atom?

Posted: Sun Jan 27, 2019 10:28 pm
by Bbd
The Atom by design does not make any noise. If you are certain you have a good USB cable, try unplugging other USB connected devices and see if the noise goes away.
If not, you should contact Support.