I would like to know if it is normal for a small beep (Coil Noise o Coil Whine) to sound when the unit is turned on.
I do not know if my unit has a DOA. Someone can tell me. It is a small but constant beep. Thanks. |
That is not common.
First thing to try is to replace your USB cable with another one. Good USB cables can help shield noise from your computer system. See if that helps.
Bbd
Please add your specs to your SIGNATURE. Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. OS: Win 10 x64 Home, Studio One Pro 5.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ |
The Atom by design does not make any noise. If you are certain you have a good USB cable, try unplugging other USB connected devices and see if the noise goes away.
If not, you should contact Support.
Bbd
Please add your specs to your SIGNATURE. Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. OS: Win 10 x64 Home, Studio One Pro 5.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 16GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ |
Mine also makes a noise. Feeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee.
Did notice like yesterday. Was wondering where this would come from. Did pull USB-cable, and it was silent. You can clearly hear it, when you flip the Atom and listen on the backside. Very nice. Does not power off when out of S1, and does noise. I will just send this back..... ![]() |
Mine is dead silent and it even powers down. (Only because the particular USB port I have mine connected to powers off)
To the noisy ones, what is the serial number and what is the manufacture date number. They are on the bottom.
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Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad- iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.1 (Mac), Notion 6.7, Ableton Live 10 Suite, LaunchPad Pro |
Yes, only that mine was made in 2018 and has a lower serial number than yours. Maybe they changed something. But generally speaking it should not be making any sound. I will check with Bbd and find out what his serial and date is as well. I am looking into it for you.
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Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad- iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.1 (Mac), Notion 6.7, Ableton Live 10 Suite, LaunchPad Pro |
The high noise changes loudnes with the brightness of the LED.
So maximum power on the LED it is loudest, and with lowest brightness on the LED it gets quieter. Not everyone might be sensitive enough to hear it, but for those who are, its a pain. In any case i have to return mine. With my Faderport mk1 i had the issue in passive mode ( so with power suppy unplugged) that it did send randomly it fader-value to the channel i was working on in StudioOne, even though i did not whant THAT channel to have the fader-value of the Faderport. Imagine your in a mix, pulling down the virtual fader in StudioOne to -30dbfs, and one minute later the Faderport suddently decides to send it value at 0dbfs to that channel, and you dont even know whats going on. Is all this stuff coincidence? I dont know, but i once more i get the feeling that Presonus products dont get the testing they would need before releasing its products. |
I also checked with Bbd and his ATOM and mine are in the same time of manufacture. In 2018 and our serials are very close. Meaning it is possible they might have changed something along the way. I will try and find out.
The hardware does go through a lot of thorough testing before products are released. And after release too. Are you sharing much on the USB bus with ATOM by the way. I have found that often motherboards had USB outlets in pairs. Have tried all the available ports for ATOM on your machine. A good way to check any sound levels coming from ATOM is with a condenser microphone as well. This will go way above normal hearing too. Can you put a microphone near ATOM and change the LEDS etc and make an audio recording. Be interesting to see what shows up.
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Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad- iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.1 (Mac), Notion 6.7, Ableton Live 10 Suite, LaunchPad Pro |
Bad capacitors can sometimes vibrate in the high-frequency audible range.
You'll know you're an old rock-n-roller when the only spandex in your pants is in the elastic waistband.
![]() Studio One Professional 4.6.1 i5-8400, 16GB RAM, 512 GB SSD, 2TB HD, Win10 Pro Audient iD44, TASCAM US16x08, Presonus 1810 FaderPort 8, Console 1, JBL 306P Mk.II Monitors UAD-2 PCIe DUO (two of them), v9.11 |
Edit: Recording was done on the backside with lowest brightness level adjustable in the Atom.
Last edited by lfo2k on Fri May 22, 2020 3:29 pm, edited 1 time in total.
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Yes I hear it well. I can hear clearly the higher frequency sound.
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad- iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.1 (Mac), Notion 6.7, Ableton Live 10 Suite, LaunchPad Pro |
lfo2k wroteSN: XXXXXXXX I'm attemptng to register your product now, let's see what free software I can get ![]() Seriously bad idea to post serial numbers and it should not be encouraged!
Studio One Pro 5, Faderport Classic (1.45), Atom Pad, Atom SQ, Presonus Studio 26c, Focusrite Saffire Pro 40, Maschine Studio, Octapad SPD-30, Roland A300, Windows 10 Pro 64 bit, also running it on Mac OS Catalina via dual boot (experimental).
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