Ive had my faderport 2018 for almost a year. Two times I have had to unplug it to move stuff around and both times the fader stopped tracking what's in the DAW, The first time it just started working again and was fine for months. Now its not working again. I have tried turning it off and on and "resetting" it in S1. Is there a setting to turn the fader motor on and off or something?
Is this common? |
Please submit a Support Ticket:
https://support.presonus.com/hc/en-us/requests/new
PLEASE ADD YOUR SYSTEM SPECS TO YOUR SIGNATURE.
Download the SO 6 PDF MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) Subject 2) Description 3) Country 4) Product 5) OS 6) Audio Software Windows 11 Pro 64-bit (23H2), Studio One 6.6 Professional | Notion 6.8.2 | Universal Control v4.2.0.96206 Intel NUC 13 (Intel i5-1340P, Intel Iris Xe Graphics, 32GB RAM, 2TB SSD, Revelator, SIII 32 |
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